Lyoflorals Products are mostly Handmade artefacts and are vulnerable to damages during transport as most of the products are made of glassware. We will make all our efforts for the smooth delivery of products. Here are FAQ answered.
What are the delivery charges?
Delivery charge varies with distance, mode of transport, our courier partners and weight of the product. For orders within the twin cities of Hyderabad and Secunderabad, we will provide home delivery with our courier partners and the delivery charges are to be borne by customers while receiving the products. Delivery charges for the same are about 100 rupees for the distance below 12 km.
Turn Around Time
This is the time that it takes for us to create your product from the moment you submit your order. Our standard turnaround is 1-3 business days for most orders. But as you know our products are artifacts that are made of glass, wood and moreover the flowers which are seasonal TAT may vary based on the availability of material.
Why does the delivery date not correspond to the delivery timeline of stipulated business days?
It is possible that our courier partners have a holiday between the day you placed your order and the date of delivery. Many of courier partners work on Sundays and a few are not and this is factored into the delivery dates.
What is the estimated delivery time?
Product’s availability and the destination to which you want the order shipped to. Make sure that you have entered your Pin code or the zip code on the product page and as well as in check out page. Whether your location can be serviced or not depends on the availability of reliable courier partners in your location.
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us we will explain the process. Return fees are borne by the Customer him/her self.
What does ‘Out of Stock’ means?
Currently, the item is not available for sale. Call us we will make it according to your requirement and ship it to you.
Does Lyoflorals deliver internationally?
Yeah, But give us a call before you order. We will look for our courier partner and will let you know. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and many other countries.
Lyoflorals has different logistic partners for every country we ship. If it is with in the twin cities of Secunderabad and Hyderabad we rely on Rapido Bike Service which is economical for small products.
*CoD option is not available for our deliveries anywhere in the world.